Marketing Authentically with Personal Brands as Corporate All-Stars

 

Photo credit: Orangeneko on Flickr

In my role with Edelman Digital I am curating and writing white papers for clients about key trends. The papers provide clients actionable insights and strategies they can apply in PR and marketing programs. 

We're making one available to everyone the week of February 16. The 30-page paper covers Five Digital Trends to Watch. Here's a preview of one of the trends - what we're calling "Corporate All-Stars." It's also my column this week in Advertising Age.

Personal branding, while not new, is hot. In these uncertain times, many workers are flocking to social media in an effort to build their own brands.

But just as perennial all-stars Derek Jeter and Alex Rodriguez help the Yankees sell more tickets, businesses also recognize that having a few "corporate all-stars" on staff can help them market in an authentic yet cost-effective way. (This is one of five trends we at Edelman have identified for 2009; the full list will be available on our website Feb. 17.)

Dan Schawbel is one example. Online he has established himself as an expert on personal branding. However, Schawbel is also a social-media specialist at EMC Corp., one of the world's largest tech companies.

Drawing on his personal branding experience, Schawbel has revolutionized the way EMC communicates and collaborates with its stakeholders. He is driving the company's Twitter, Facebook, social-media press release/newsroom, social bookmarking and blogging strategy all by leveraging its corporate all-stars. 

Not every company will want corporate all-stars on the team. But those that cultivate them will be in a strong position to be heard in the noisy social sphere. Here are three considerations: 

Use blogs to connect customers and corporate all-stars

Blogs are fast becoming a key part of many brand communication plans. However, according to Forrester, only 16% of online consumers who read corporate blogs say they trust them. To mitigate this, turn boring product blogs into communities that connect customers and corporate all-stars around their shared passions.

Give all-stars independence, yet ensure they stay focused

To be successful, employees with personal brands need to carefully balance their roles as semi-independent thought leaders while maintaining a clear connection to their employers. The ideal situation is when the individual's and company's goals are aligned, the subject matter overlaps, and transparency reigns.

Equip and support personal brands in becoming active listeners

The advantages of having authentic online all-stars go beyond relationships, branding and overall visibility. These people also become active listeners. Equip them to act on potential crises and issues, and enable them to identify new ideas and unmet needs.