A couple of Twitter-related gems from my feed reader tonight...
First, Mike Elgan has set up a site called Twitter on Crack that auto-refreshes your personal Twitter page every 15 seconds. If I recall Twitter used to do this on its own, but now it doesn't.
I avoid running any more desktop apps than I need to, so I skip TweetDeck and the like. Now, however, when I want to swim in Tweets, I find this site is the ideal solution.
Meanwhile, down south, Rex Hammock has a Christmas Eve tale about how two companies - EyeFi and Griffin Technologies - were using Twitter to respond to customer inquires over the holiday. The use of Twitter as a customer service venue is definitely a key trend to watch.
