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December 2007

Monday, December 31, 2007

2008 Digital Trends Part II: Living Room 2.0

Entertainment, Mac Fan Version by Horrortaxi

This is the second in a series of posts on the big digital trends to watch in 2008. Part I is here.

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For much of the 20th Century, the living room was our virtual social hub - a tangential connection to the broader world around us. The experiences, however, were never really social. However, they felt that way because we all experienced the same events from the same spot in our homes at precisely the same time.

Let's call this era Living Room 1.0. It was marked by dates like December 8, 1941 when 81 million of us flocked to the living room to get closer to the radio to hear FDR's famous "Infamy speech." Years later, as television began to dominate, it was where we "participated" in major global events, such as the Challenger Disaster, the Thrilla in Manila or Neil Armstrong's first steps on the moon. The living room kindles strong memories (both positive and negative) for anyone 30 or older. And while the technology changed from radio to TVs and later video games, the experiences were really universal.

In the broadband era, however, the living room appears to have lost relevance. Today, the web is where we turn connect with others - and the connections are real, not imagined.

Consider, for example, the big news this week - the assassination of Benazir Bhutto. Many of us I bet, unlike days of old, did not participate in this global event from our living rooms. Rather, we did so in real-time with peers on Twitter via a gaggle of connected devices that really can be anywhere - bedrooms, offices, home offices or, above all, our pockets. (Consider too that Bhutto's son and heir apparent is a Facebook user.)

So is the living room as a social hub dying? Hardly. It's quietly undergoing a revival - dare we call it Living Room 2.0. The revolution started with the advent of HDTV, which is now in 13% of US homes and growing - slowly. However, the real magic happens when we connect Internet-enabled devices and services to those sets. Suddenly, the living room becomes social again because it bridges our offline connections (the family) to our online friends around the world.

Right now it's largely the early adopters who are benefiting from the revival of the living room as a social hub. There are very few Robert Scobles of the world who connect Mac Minis to 50" TVs so they can use Dave Winer's Flickr Fan to view photos of their friends in glorious hi-def. This will change, however, as the devices get simpler, cheaper and the benefits are more pronounced.

For example, one of the biggest Living Room 2.0 successes is arguably XBox Live, which is now becoming a social network. (Edelman handles all XBox PR for Microsoft.) They won't be alone. By the end of 2008 every device that already has a place in an home theater set-up will connect not only to the web but, increasingly, to existing social networking platforms like OpenSocial, MySpace, Facebook and others. This means that devices like the Wii, Slingbox, Vudu, TiVo, Apple TV or even your trusty digital cable set-top box will start to allow you to connect with the rest of the world online. And then it will become more mainstream.

So don't reminisce about the days of old when we gathered around the TV or radio and felt a sense of connection to the world at large. What's old is new again. This time your living room is going to get a lot more crowded. Get ready to invite the world over because Living Room 2.0 is going mainstream in 2008.

links for 2007-12-31

Sunday, December 30, 2007

links for 2007-12-30

Saturday, December 29, 2007

Become a Knowledge Management Ninja with Google Reader

In this era of data smog, the knowledge worker who can act like an agile ninja by consuming vast quantities of information, synthesizing it and getting it in the hands of the right people at the right time is invaluable. For knowledge worker ninjas, RSS is your shuriken.

I have been using various RSS readers for nearly five years now - I've tried them all. However, none matches the power of Google Reader. I have found that if you tap into all of its features, it's the Holy Grail of Personal Knowledge Management.

So as 2007 winds down and thoughts turn to productivity and prosperity in the new year, I offer these tips to help. Share your own thoughts in the comments. (Some of these may work with RSS readers from Newsgator, Bloglines and others but they are written with Google in mind.)

This post has several parts ...

* The Core Philosophy: Google Reader is a database and a feed reader
* Continually add tons of feeds in organized, methodical way
* Establish a taxonomy that makes retrieval and sharing easy using on-the-fly tagging
* Annotate your data by connecting Reader to Gmail or Blogger
* Putting it all together - sorting, searching and sharing

The Core Philosophy: Google Reader is a database and a feed reader

Most people who use RSS readers do so with the intent of subscribing to an aggregated river of news feeds, persistent searches and blogs. However with the recent addition of search, the Google Reader became much more. Like Gmail, Reader should be viewed as a database that you can build from scratch and continually hone. I wrote about this in September when the feature launched, but I see far more potential now than I did then. This philosophy is key - Google Reader = news aggregator + custom feed database.

Continually add tons of feeds in organized, methodical way

Second, I encourage you to throw as many feeds as you can at the Google Reader just so you can capture and mine it. This should include relevant feeds that you never have any intention of reading or even scanning. For example, I subscribe to high volume streams like Twitter timelines, AP news syndicates, various digg feeds and more. These generate a torrent of posts but I don't let them get in my way. The key is to add them to a special folder that is separate from other feeds that you actually read or scan. This way, with a click of a button you can clear these items but still cache 'em. However, the great news is that you can always go back and search and/or retrieve them later, as you can see below.

greadersearch.jpg

For those feeds you do want to read or scan, I would also suggest filing them away by context as Daniel Miessler recommends here. The great thing that Google Reader does is a allow feeds to sit in multiple folders. This allows me to store some feeds in a "mobile" folder that I have bookmarked on my mobile phone, even as they also reside in a "blogs" folder. Set up folders by context - including computers, contexts (online/offline/etc) and devices.

Establish a taxonomy that makes retrieval and sharing easy using on-the-fly tagging

One of Google's best, yet underutilized features is tagging. This differs from folders. As I mentioned earlier this week, Google let you tag individual posts/items and then easily retrieve these later using the keyboard shortcut. Lifehacker covers all of this here.

Tagging is an incredibly powerful tool for becoming a knowledge management ninja - especially in PR. As you're reading feeds you can tag them for sharing with a select group or for easy retrieval in the future.

For example, let's say your job is to compile a report to your boss at the end of the week. As you scan, simply tag all of the potential items you want to include with "report." Now you can easily retrieve these posts. However, there's more. You can search them too! This is powerful because you are adding a layer of structure to what is basically a giant pile of information that someone else decided to organize for you when the feed was established.

Anotate your data by connecting Reader to Gmail or Blogger

greadergmail.jpg

Other than simple tags, Google Reader doesn't let you add notes to your posts or feeds. However, when you email items out of Google Reader you can add up to 1,000 characters. I recommend sending these into your Gmail Personal Nerve Center so that they get filed away with a certain tag. Another option is to email them into a private Blogger blog using their post by email function. Ruud Hein suggests another way of doing this with Feedburner. I would suggest coupling this with tags as opposed to starred items.

Putting it all together - sorting, searching and sharing

Now that you have your personal knowledge management system up and running, you can begin to pull it all together. For example, start filing away items under tags. Share the tag (privately) with colleagues and get this information out more widely. If you want to make this less kludgy, run the feed through Feebdurner as Ruud describes above and let every one subscribe via email.

Here's another idea. If you are tagging items by client name or project name, you can later go back and run a scoped search within that tag. Even better, you can do the same with specific feeds and folders. So if your boss calls you up and asks you how many times The New York Times used the name of your company in a headline, you can easily give him or her an answer.

This is all just the beginning but you can see where I am going. Set this system up in a way that works best for you. Don't be afraid of too much information. Embrace it. Revel in it. But wrangle it like cattle to make it truly work for you. Be a ninja in 08. Go forward and good luck.

links for 2007-12-29

Friday, December 28, 2007

links for 2007-12-28

Thursday, December 27, 2007

links for 2007-12-27

Wednesday, December 26, 2007

How to Share Items in Google Reader and Still Keep Them Private

There's been an uproar in the blogosphere and elsewhere this week over who - by default - can see your Google Reader Shared Items (a new feature). The short answer is anyone you have chatted with over Google Talk.

If this spooks you out there are two widely reported workarounds: a) don't share any items or b) make sure you hide anyone that you don't want to share with. However, there is a third undocumented trick that lets you share items with a private group and no one else. I plan to expand on this with a post later this week about how I am now using Google Reader as a Personal Knowledge Management System to complement my Gmail Personal Nerve Center.

The key is to make use of Google's underutilized tagging feature. At the bottom of any item in your reader you will spot a small link that says "tags." This system overlaps with, yet complements Google Reader folders. Click on the field to create a new tag. To illustrate for this blog post, here I have added the tag "myteam" to a cool post by Paul Stamatiou (which borrows one of my favorite photos of all time).

Next, click on "Settings" at the the top of the Reader interface, then click on Tags. Find the tag you just created and make that tag - and only that tag - public.

Finally, and this is key, share the tag page only with people you trust. They can subscribe to this tag page in Google Reader. Further, this page will not be spidered by any of search engines. What's more, even if someone should find your private Google Reader number (which shared items does expose when you hover over profiles), no one will be able to find this page unless they know the secret tag name.

It would be great if Google would tell people this so I wouldn't have to (and simplified the whole process). Right now, they make it too hard to find. Still, there is a workaround that lets you have your cake and eat it too. UPDATE :: The psychic gang at Google posted this just as I wrote this post.

Tuesday, December 25, 2007

Charting 2007's Three Big Web 2.0 Trends

"The best thing about the future is that it only comes one day at a time." - Abraham Lincoln

Thinking about the future is fun. It's what I am paid to do. However, I never contemplate the days ahead without the context of the past. After all, the future is always grounded in history. That's why I have become a heavy user of Google Trends.

The tool is closest thing we have to a global rear-view mirror. Blog search and conversation charts only go so far. They capture what a small subset of the most vocal, tech-savvy users are saying. Search engines, on the other hand, show us what's on everyone's mind - including the giant underwater iceberg of silent users.

Like 2006, this was a big year for Web 2.0. Here are Google Trends charts I pulled looking at three broad 2007 Web 2.0 trends, along with my comments. I chose to focus here on broad trends, as opposed to the gyrations of individual sites, which always change with fickle users. (Micro blogging is an exception because the term is rarely used so I looked at Twitter instead.)

All of the data is global in scope and only as current as mid-December. Of course, all of this is just directional. Ideally, it would be great to cross-reference all of this with other sources, like Compete.com. Still, they do provide perspective.

Trend I: Social Networking

* Data: Searches for social networking and news volume both doubled in 2007. However, more recently, the volume has started to show some signs of weakness. Meanwhile, geographically, interest in social networking from India and Singapore is skyrocketing. Search volume for individual sites, like Facebook, appear to track the broader meme.

* Insight: Social networking is evolving from a group of sites into several competing platforms that power thousands of sites. Eventually, we won't think of social networks as sites but as a feature. This data might just be the first sign of such a progression.

Trend II: Micro Blogging

* Data: Micro blogging doesn't register on Google Trends, so I chose to compare Twitter and blogging (as opposed to "blogs" which is a much broader term). What's fascinating here is that searches for Twitter surpassed for "blogging" in April and never looked back. Meanwhile, news volume for the two are neck and neck. Twitter is particularly strong in Japan. That said, interest in micro blogging has dropped off dramatically this (nearly 50% off their peak in the spring).

* Insight: Blogging is work and the payoff (emotional or monetary) can be hard to come by, particularly for those of us who want to see a rapid return on our investment in time. Meanwhile, personal publishing is evolving because of the increasing sophistication of mobile devices and the Attention Crash. Micro blogging fosters connection with less work all while working well with mobile devices. Blogging remains important, however, as the traditional press rapidly embraced blogging, it has encouraged individual publishers to find new ways to spread their influence.

Trend III:: Web Applications

* Data: Google searches for web apps doubled in the second half of the year. That said they are dwarfed by stalwarts like Microsoft Office or Apple's iWork suite. Interest in Google Docs has flattened since they rolled out their presentation application. The US leads the way in web based applications.

* Insight: The search data seems to reflect what others have said - that web applications are not on most people's radar. This data is consistent with what Microsoft and Apple have said - people like their desktop apps. Web applications are in their infancy. It should be interesting to see if they will remain a niche category in the years ahead. The lack of the ubiquitous connectivity could be a major stumbling block.

Saturday, December 22, 2007

links for 2007-12-22

Thursday, December 20, 2007

How to Set Up a Portable Personal Nerve Center

There has been some debate the last few days about the merits of web-based vs. desktop applications. This was sparked by a big article in last weekend's New York Times about Google and Microsoft (an Edelman client). Ionut Alex Chitu is moving his information to the cloud. Meanwhile James Kendrick at JKOntheRun continues to like his desktop apps.

There is a hybrid solution. You can get the best of both worlds by setting up a web-based Personal Nerve Center (PNC) and making it ubiquitous and redundant so it's available from anywhere, even offline. I find this system makes it easier to manage the information overload drag. (If the entire PNC concept is new to you, then I invite you to read my initial posts on the subject first.)

All of these tips require any IMAP or hosted Exchange email account to work. I wrote this with GMail in mind, which now thankfully supports IMAP. This post has several parts...

  • Make the Personal Nerve Center the hub of your online life (Productivity Apps + GMail/IMAP)
  • Create a portable, offline version of the PNC that works on any computer or mobile device (USB drive + Portable Thunderbird + iPhone/Treo/Blackberry/Windows Mobile + GMail/IMAP)
  • Build an "in case of emergency, break glass" PNC (Portable Thunderbird + Box.net + GMail/IMAP)
  • Pump up your PNC with the power of search folders (Outlook/T-Bird/Mail.app + GMail/IMAP)

Establish the Personal Nerve Center as the Hub of your Online Life

I use lots of applications both on the desktop and online. However, I learned from Leo Babauta to become a Cyber Minimalist. This means once the stuff is created, I email into into GMail so that it archives and labels copies of my photos, personal word docs, meeting notes, web pages/PDFs I want to read and even MP3s. I also send "takeout" articles from Google Reader into GMail by using that site's email functionality - e.g. articles that I want to read later. This way, my essential stuff is available anytime, anywhere from any device, even offline (as you will soon see).

For example, when I create a list in Google Docs (which I use for GTD), I always email a copy to a secret "plus sign" GMail address. This automatically gets filtered and archived under my "Lists" label, which I can access from anywhere.

Create a Portable, Offline Version of the PNC that Works on Any Computer or Mobile Device

Getting your information online is just the beginning. The real magic happens when you sync the web with devices and computers.

I carry a USB drive wherever I go. On the stick I carry two copies of Portable Thunderbird - one that runs on Macs, the other on PCs. Both are synced to my IMAP account and have most of my essential PNC data cached - specific folders of articles, bookmarks, notes, GTD lists, etc. In both cases, these copies of Portable Thunderbird are password protected and encrypted. (The Mac version sits on an encrypted disk image.)

The advantage of this system, even though it's not always completely current, is that I can find any computer in the world and even if it's offline, have access to my critical information. That's not all, however.

I also keep my cell phone in sync with my GMail PNC. I always make sure key labels/folders like @Lists, @Reading, @Docs, @Meetings and @Personal stay in sync with my iPhone. This way, even if I am in the air and without connectivity, I have access to my essential data and files. This will work on any IMAP capable smartphone. I wrote about this over the summer but have since simplified the system now that GMail supports IMAP.

Build an "In Case of Emergency, Break Glass" PNC

Logo

In addition to keeping my USB key and iPhone in sync with my Personal Nerve Center, I also store encrypted copies of Portable Thunderbird on Box.net. This way, if for some reason I don't have my USB stick or mobile device (pretend I am Will Smith in I am Legend), I can log onto Box.net and download the copy of Thunderbird to a new USB drive. It's a backup for the backup and may one day be handy for the rare occasion when Gmail goes down.

Pump up your PNC with the Power of Search Folders

Last but not least, when I am accessing my PNC offline - be it from Mail.app, Thunderbird or Outlook - I use search folders to easily find certain information that's in my PNC. Lifehacker explains how here.

For example, I can find use these to easily pull up all my Twitter posts and replies from the last six months. I can certainly achieve this in Gmail using sophisticated searches, but you get more power and speed on the desktop than you do with the Web-based version of GMail.

This is what I am experimenting with now. It's clear to me that for the time being, there is no substitute for desktop apps - even though webware is catching up. The magical nexus is when you combine them so that your information is ubiquitous and that's exactly what I have going right now. Eventually, I expect this will all become more seamless and not require as many hacks.

links for 2007-12-20

Tuesday, December 18, 2007

2008 Digital Trends Part I: Media Battle Advertisers for Eyeballs

Over the next two weeks (like in years past) I am going to post a series of essays on what I see as the big digital trends to watch in 2008. All of these are less about individual sites and technologies. Instead, what I hope to do is connect dots and start a dialogue with you about how technology will impact the media, marketers and consumers in the coming year.

In addition, to be quite honest, this is also my way of getting more disciplined about blogging more often. I really miss posting here regularly (beyond just the links). Further, as much as I love Twitter, it's not a medium that permits thoughtful analysis. As always, I am eager for your feedback. Your input makes me smarter and keeps me motivated.

Here's the first piece in the series...

# # #

For decades media and advertisers have thrived as two peas in a pod; a symbiotic ecosystem that benefits both equally. However, this is all starting to change.

Today, thanks to the web, every brand can become a media company if they put resources behind it. This means that the media and advertisers are increasingly battling each other for your constricting field of attention. In 2008 and beyond this will threaten to undermine the entire notion of ad-supported content and perhaps change the economics of both industries dramatically.

There are several forces at work here that are coming together to form a perfect storm.

For starters, there's the trust picture. Traditional advertising - especially online banners - are not trusted. Recent data from Nielsen shows that consumers put far more weight into individuals. This validates what the Edelman Trust Barometer has revealed over the last several years.

Second, we are seeing a critical mass of consumers using new technologies that let them bypass ads or even ad-supported content altogether. These include blogs, RSS, TiVo, DVRs, iPods, satellite radio and browser ad blockers.

Last but not least, the biggest story is that marketers are becoming a lot more confident online. They are starting to plow a significant portion of their budgets into digital media. As they do, they are investing in creating their own content. These properties leverage the same distribution channels that we, as individual publishers, use - most notably informal word of mouth networks, structured social networks and search engines.

If advertisers start creating their own online content in droves and find they can distribute it efficently, they may elect to bypass the media middleman. And why not? After all, they can build a direct relationship with their customers and achieve greater efficiencies in the process.

Already some of the biggest global brands, including several of our clients, are investing in creating their own content. Wal-Mart for example recently launched the Checkout blog. Dove has seen a lot of success in 2006 and this year with their series of striking videos. (Note: I am a consultant to Unilever but did not work on these videos.)

They aren't alone. Others like Sony and JC Penney are taking a different approach by aggregating content.

The media's challenge is to figure out how to thrive in transition as their big advertisers recognize they can use the web to bypass them. The key for the media is to use their reach to help marketers quickly build scale for their own content. This is no easy feat for businesses that have long fulfilled the producer role. However, they may increasingly need to find a way to balance their own content with advertiser-created offerings they host.

Should the media fail to transition in 2008, it's conceivable that more marketers will go it alone and the media will see their audience and dollars erode.

links for 2007-12-18

Monday, December 17, 2007

links for 2007-12-17

Saturday, December 15, 2007

links for 2007-12-15

Friday, December 14, 2007

Reader Integrates Google's Stealth Social Net: The Address Book

The trusty address book in your Gmail account (assuming you have one) is actually much more than just a simple database of names and contact info. It's Google's stealth social network. The reason is that the search engine is increasingly utilizing the Gmail contact list as a pseudo web service to power its other applications. It's brilliant because, in the process, Google will turn every service from one that is static to something social.

Google is the first to recognize the power of address books, but they won't be the last. This is something I have written about before - every portal that offers webmail will become a social network.

Tonight we have a new application of this concept to play with in the wild. This one closely follows Google Maps, which took the same approach.

Google Reader became the latest Google service to leverage the Gmail contact database and become more social. The Reader team turned on a new feature that is powered by the Gmail address book. The popular RSS reader now lets you easily see what your friends are sharing from their river of news and allows you to do the same. This turns Google Reader into a social network, complete with profiles - the same found in Google Maps.

This change is small, but significant. It's indicative of how Google (wisely) plans to attack social networking. It is tapping into the Gmail address book and using it to transform all of its static services into on-the-fly communities. Factor in OpenSocial and you can see the beginnings of something big.

Social networking isn't just about a few standalone sites but a bunch of different address books that actually make the entire web more social.

Wikipedia and Wikia are Dead. Google Just Killed Them

Google announced last night they are starting a project called knol that will allow anyone to create wiki-like pages on topics. In particular, Google is encouraging people who know a particular subject to write an "authoritative" article about it. The search engine will not vet any of the content, however, they will prioritize the most credible entries and rank them first in search results. It remains unclear how Google is measuring credibility - a scary thought.

Still, with this move Google is clearly targeting Wikipedia (which is perhaps their biggest rival) and quite possibly is trying to ensure that Jimmy Wales' forthcoming social search engine, Wikia, is dead on arrival. Consider the timing of this announcement. It comes just days before Wikia is set to launch in beta and when Google doesn't even have any site we can poke at.

My initial take on this is that knols are going to kill Wikipedia - but it will take time. This theory, however, hinges on whether people actually start creating knols, but I believe they will. Here are several reasons why Wikipedia and Wikia are dead ...

1) The fame factor - Google prioritizes knols over Wikipedia

In theory, Google no longer needs to rely on Wikipedia for fresh content. The search engine will prioritize content from its own system and rank the most credible articles more highly than anything in the open source encyclopedia. This alone will encourage people to add to the commons. It will take time though for Google to reach a critical mass with its knols. Do not underestimate the power of fame.

2) Official sources and experts are welcomed, not spurned.

I love the openness of Wikipedia. However, I have long chided its lack of openness toward corporations and other sources of authority. As much as we would like to think people don't want corporations playing in our sandbox, most average users welcome organization and multiple perspectives. This is why we still have a thriving profession called editors. When it comes to corporations, Google is open, Wikpedia is closed.

3) Infinite Resources

Wikipedia has been trying to raise money for a long time now. Meanwhile, Google has infinite resources and the most powerful marketing vehicle on the planet to push it.

I am excited about the launch of this initiative. It is my hope that corporations and organizations that play by the rules will be able to unleash their subject matter experts to add content to the commons in a way the community accepts. There's no reason they should be excluded, provided there is some degree of counter balance.

What's even more exciting is that it reinforces the role of PR in this new wild and wooly online world. Now granted, we will have to play by the knol rules and be transparent. Still, this is all very exciting and in the process it might even get Wikipedia to change some too - for the better.

Sunday, December 09, 2007

Honoring the Memory of Marc Orchant

The blogosphere community (and to a lesser degree the regulars here) lost a truly great man today. It is with great sadness that I write that tech blogger and friend Marc Orchant died at age 50 following complications from a massive heart attack. He was a loyal follower/commenter on this blog.

You probably don't know it, but Marc is someone who truly changed my life. I started reading his original blog - Marc's Outlook on Productivity - in 2003. I found his enthusiasm for David Allen's popular Getting Things Done methodology infectious. But there was more. Marc's blog piqued my curiosity about social media overall. This eventually led to life changing events - the start of this weblog, more media attention than I certainly deserve and, last but not least, a dream position at Edelman, a role I absolutely love.

Marc and I unfortunately never met face to face but we corresponded regularly via email, Skype Twitter and our blogs. He was a warm man who spent hours helping others, often without recognition. He had incredible patience and a love for all things geek. Marc inspired me and his memory will always continue to do so.

I take solace in the fact that in a way I was able to give back to Marc a tiny bit of what he gave me. Back in 2004 I played a role in helping Marc connect with Jason Calacanis. This lead to a position writing for Weblogs Inc. Marc mentioned the story here. He later went on to blog for ZDNet and more recently blognation.

The story is all indicative of the blogging ethos. We help each other. Many of us are stars but we like to pass the ball and create opportunities for others. Points don't matter. Assists do. The blogosphere is a global village and, unfortunately, Marc's untimely death is a reminder that we should always remain that way - even when we often disagree.

My thoughts and sympathies go out to Marc Orchant's family. I just hope they get one day to read all these posts and to feel the impact he had on many of our lives. Rest in peace, Marc Orchant. We will miss you.

Saturday, December 08, 2007

links for 2007-12-08

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