In this era of data smog, the knowledge worker who can act like an agile ninja by consuming vast quantities of information, synthesizing it and getting it in the hands of the right people at the right time is invaluable. For knowledge worker ninjas, RSS is your shuriken.
I have been using various RSS readers for nearly five years now - I've tried them all. However, none matches the power of Google Reader. I have found that if you tap into all of its features, it's the Holy Grail of Personal Knowledge Management.
So as 2007 winds down and thoughts turn to productivity and prosperity in the new year, I offer these tips to help. Share your own thoughts in the comments. (Some of these may work with RSS readers from Newsgator, Bloglines and others but they are written with Google in mind.)
This post has several parts ...
* The Core Philosophy: Google Reader is a database and a feed reader
* Continually add tons of feeds in organized, methodical way
* Establish a taxonomy that makes retrieval and sharing easy using on-the-fly tagging
* Annotate your data by connecting Reader to Gmail or Blogger
* Putting it all together - sorting, searching and sharing
The Core Philosophy: Google Reader is a database and a feed reader
Most people who use RSS readers do so with the intent of subscribing to an aggregated river of news feeds, persistent searches and blogs. However with the recent addition of search, the Google Reader became much more. Like Gmail, Reader should be viewed as a database that you can build from scratch and continually hone. I wrote about this in September when the feature launched, but I see far more potential now than I did then. This philosophy is key - Google Reader = news aggregator + custom feed database.
Continually add tons of feeds in organized, methodical way
Second, I encourage you to throw as many feeds as you can at the Google Reader just so you can capture and mine it. This should include relevant feeds that you never have any intention of reading or even scanning. For example, I subscribe to high volume streams like Twitter timelines, AP news syndicates, various digg feeds and more. These generate a torrent of posts but I don't let them get in my way. The key is to add them to a special folder that is separate from other feeds that you actually read or scan. This way, with a click of a button you can clear these items but still cache 'em. However, the great news is that you can always go back and search and/or retrieve them later, as you can see below.
For those feeds you do want to read or scan, I would also suggest filing them away by context as Daniel Miessler recommends here. The great thing that Google Reader does is a allow feeds to sit in multiple folders. This allows me to store some feeds in a "mobile" folder that I have bookmarked on my mobile phone, even as they also reside in a "blogs" folder. Set up folders by context - including computers, contexts (online/offline/etc) and devices.
Establish a taxonomy that makes retrieval and sharing easy using on-the-fly tagging
One of Google's best, yet underutilized features is tagging. This differs from folders. As I mentioned earlier this week, Google let you tag individual posts/items and then easily retrieve these later using the keyboard shortcut. Lifehacker covers all of this here.
Tagging is an incredibly powerful tool for becoming a knowledge management ninja - especially in PR. As you're reading feeds you can tag them for sharing with a select group or for easy retrieval in the future.
For example, let's say your job is to compile a report to your boss at the end of the week. As you scan, simply tag all of the potential items you want to include with "report." Now you can easily retrieve these posts. However, there's more. You can search them too! This is powerful because you are adding a layer of structure to what is basically a giant pile of information that someone else decided to organize for you when the feed was established.
Anotate your data by connecting Reader to Gmail or Blogger
Other than simple tags, Google Reader doesn't let you add notes to your posts or feeds. However, when you email items out of Google Reader you can add up to 1,000 characters. I recommend sending these into your Gmail Personal Nerve Center so that they get filed away with a certain tag. Another option is to email them into a private Blogger blog using their post by email function. Ruud Hein suggests another way of doing this with Feedburner. I would suggest coupling this with tags as opposed to starred items.
Putting it all together - sorting, searching and sharing
Now that you have your personal knowledge management system up and running, you can begin to pull it all together. For example, start filing away items under tags. Share the tag (privately) with colleagues and get this information out more widely. If you want to make this less kludgy, run the feed through Feebdurner as Ruud describes above and let every one subscribe via email.
Here's another idea. If you are tagging items by client name or project name, you can later go back and run a scoped search within that tag. Even better, you can do the same with specific feeds and folders. So if your boss calls you up and asks you how many times The New York Times used the name of your company in a headline, you can easily give him or her an answer.
This is all just the beginning but you can see where I am going. Set this system up in a way that works best for you. Don't be afraid of too much information. Embrace it. Revel in it. But wrangle it like cattle to make it truly work for you. Be a ninja in 08. Go forward and good luck.
