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Thursday, May 10, 2007

LinkedIn Deleted Me

A few months ago I wrote a post about to be careful who to trust with your data - especially as its value to you increases. This morning I learned this lesson the hard way.

Someone wrote to inform me that my LinkedIn page could not be found. Indeed it's true - LinkedIn deleted me. When I went to log in using multiple email addresses or reset my password, the system told me I didn't exist! Here's a current version of my LinkedIn page as of this writing and here's the cached version from Yahoo.

I don't actually use LinkedIn all that often for business networking but I certainly log in at least weekly to approve friend requests and pass along inquiries for others. I had 300+ contacts in there at last check. So there's no reason why they should have deleted my account.

I am sure LinkedIn will resolve this issue quickly but this should be a wakeup call that startups can lose your data. It's always a good idea to look into their redundancy plans if they make them available. Oh and if you work for LinkedIn, I'd love to hear from you. I did send an email to customer service but I haven't heard back.

UPDATE: This has been fixed and my profile is back online. Thanks LinkedIn! There's nothing like a blog for customer service! I wonder if that's a new model. It's not fair for me to judge. :->

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Listed below are links to weblogs that reference LinkedIn Deleted Me:

» It's funny, I was able to find the "Contact Us" link... from Open The Dialogue
We PR bloggers are in a unique situation. On the one hand we feel it our responsibility to point out how some companies are failing to fully embrace the world of online media and such. Sometimes we do that in... [Read More]

» It's funny, I was able to find the "Contact Us" link... from Open The Dialogue
We PR bloggers are in a unique situation. On the one hand we feel it our responsibility to point out how some companies are failing to fully embrace the world of online media and such. Sometimes we do that in... [Read More]

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