Dell Learns
Dell is starting to get it quickly. They have a post responding to their recent customer service issues and even one on the exploding laptop. Great going. Keep it up.
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Thursday, July 13, 2006
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An AdAge Power 150 Blog 
Steve Rubel works at Edelman. Everything posted on this blog is his personal opinion and does not necessarily represent the views of his employer or its clients.
This work is licensed under a Creative Commons Attribution-NonCommercial 2.5 License.
And who are you to judge?
The arrogance is overwhelming.
- Amanda
Posted by: Amanda Chapel | Thursday, July 13, 2006 at 08:18 PM
Wonder if they automatically screen comments from the Philippines. They have a huge CRM sweatshop here.
Posted by: Mike Abundo | Thursday, July 13, 2006 at 11:42 PM
Dell learns? It's more of a case that people were too quick to criticise and that Dell knew what it was going to do all along.
Posted by: Stuart Bruce - BMA PR | Friday, July 14, 2006 at 04:29 AM
Steve
I do not think that they are learning.
I use a Dell computer to type this and related on their blog about some issues I had with them.
So far I do not see any link back to my site so I would call their effort lip service.
Biz:
http://www.njconcierges.com
Blog:
http://www.sergetheconcierge.com
Posted by: Serge Lescouarnec | Friday, July 14, 2006 at 03:40 PM
Hallo zusammen :)
eine echt tolles http://www.o-real.com real O • gдstebuch hier! hдtte http://permom.com P mom • ich auch gerne :))
Posted by: seeeeeel | Wednesday, July 19, 2006 at 09:26 AM