In an interview for the Bacon's Navigator, Sally Falkow writes that Jonathan Schwartz, President and COO of Sun Microsystems said that blogging had played a major role in the revitalization of Sun's reputation. Sun has gone from the 99th to the 6th most popular server company, largely because it has embraced authenticity and transparency in its communication initiatives, according to the piece.
“We've moved from the information age to the participation age, and trust is the currency of the participation age”, Schwartz said. “Companies need to speak with one voice and be authentic. Blogging allows you to speak out authentically on your own behalf, and in the long run people will recognize that. Do it consistently and they trust you.”
Technorati Tags: Reputation Management, ROI, Sun Microsystems
