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Friday, December 23, 2005

2006 Trends to Watch Part II: Social Commerce

Lots of folks like to to talk about how advertising - particularly from Adsense and BlogAds - will be the primary DIY media revenue driver in a Long Tail world. Certainly this prophecy rings true for some. However, for most bloggers and podcasters, it won't. The reason is the advertising industry is still largely dominated by Short Tail thinking. Their yardstick is eyeballs. So I don't see ads generating more than pocket change for the majority of citizen's media projects, at least right now (more to come on this topic in a future trend).

Social commerce, however, is an area that I think holds a tremendous amount of promise as a way for bloggers to make money. It's a win-win for the bloggers, product marketers and existing e-commerce sites.

Social commerce can take several forms, but in sum it means creating places where people can collaborate online, get advice from trusted individuals, find goods and services and then purchase them. It shrinks the research and purchasing cycle by creating a single destination powered by the power of many.

One shining example of social commerce is Yahoo!'s Shoposphere. As David Beach from Yahoo describes it, the Shoposphere is a place to discover interesting and cool products thematically arranged into Pick Lists by other shoppers. However, this is just the beginning. Social commerce is not limited to the Web giants. It's open to all of us.

An even stronger example of how social commerce will evolve at the citizen level is the Treonauts blog. Treonauts provides rich tips, tricks, advice and news about the Treo smartphone. It is written and managed by Andrew Carton. According to Naked Conversations, Treonauts partnered with leading merchants to develop branded stores – one for software and another for phones and accessories. The commerce partner maintains and fulfills all orders. All Andrew needs to do is blog. As of earlier this year Treonauts was generating $8,000 per month in revenues. My educated guess is that a lot of this comes from commerce rather than advertising.

So where will this go in 2006? I think far.

Watch for sites like Amazon, Froogle and Yahoo to develop turnkey stores that can be integrated into blogs. This will take affiliate programs to the next level. It's also possible that some electronic commerce sites will partner with the major blogging platforms to make co-branded social commerce even easier. Let's not forget that startups are hard at work here too, as David Beisel notes. Finally, we may see bloggers who have built a following in certain subject matters, like Thomas Hawk who writes about photography, to go the Treonauts route as they become disenfranchised with e-commerce sites.

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» 2006 Trends to Watch Part II: Social Commerce from
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SwagRoll, a site I built, is another social commerce site: http://swagroll.com/

In my opinion this will become of the biggest market of 2006 market. Yahoo!'s Shoposphere may not be the way the market will develop, but they will be lot more collaborative and lot more distributed. Iam not sure about the blog angle?

Steve,

Great commentary and very forward-looking stuff. I've added it to today's (12/29) "Much Ado About Marketing" blog because I think it moves the conversation on the commercial viability of social media forward significantly. On a personal note, I also find it to be a validation of the basic concepts behind my company, Brand Central Station.

Thanks again for the post.

Mike Bawden
Brand Central Station

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Это что это тут по китайски написано? Если на English все понятно, то вот я по Chinese нифига не дыбаю ^_^

Good article about the social thing on web.
But I disagree with your opinion and your definition about Social Commerce.

What you have described is social shopping, because all named platforms, like Shoposhere etc. are sites where people can buy anything in a social way. To me, Social Commerce means a direction, how companies and customers collaborate together.

If Social Commerce would only works, when a company have an internet based business process, old economies could not participate from the social thing on web and not from Social Commerce.

There is a gap in all of such definitions, because If an old economy company have a customer community for solving problems with their customers together, they practice Social Commerce. I know, this kind of collaboration exits for a long time, but through the advancement of the internet, this kind of collaboration gets a new character. Social Commerce is an attitude, social shopping is the way, how customers can buy anything on a social way from the net. But If an Energy Company for example, would integrate their customers in an interactive way to solve any problems or to get new ideas, then they practise social commerce, because primarily an Energy Company don't sell a product like books or shirts (this would be social shopping), but they working social through the internet and dealing with social capital.

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