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Wednesday, February 09, 2005

Listening is the Heart of CooperKatz’s New Micro Persuasion Practice

I am very pleased to announce that today I became an "intrapraneur." CooperKatz & Company, my employer, is launching a new practice that will carry the Micro Persuasion brand. You can read the full details on our first service offering in this press release we’re issuing today. My blog remains a personal site, however CK is borrowing the name because we feel it has incredible equity and it best expresses our vision.

The initial Micro Persuasion service will have a laser-like focus on helping companies listen. Subsequent launches will help them engage, influence and empower consumers. As my regular readers know, I believe that active listening is the most essential skill a company must learn in a world where we the consumers now are the media. At CooperKatz & Company we believe that this represents a tremendous opportunity for savvy companies to establish a transparent dialogue with constiuents in ways that were not possible before.

As part of our new service we will dig in and conduct a thorough audit a client’s overarching issues and vulnerabilities, develop a preparedness plan that might include the creation of special blogs, watch and closely analyze weblogs and other consumer-generated channels such as photo-sharing and link-sharing sites for bubbling issues, and strategize ways for clients to openly engage online audiences in a dialogue about their concerns. It's very consistent with what I wrote about last week.

We're very excited about the corporate potential in social media. We also see a clear role for a PR firm with our deep expertise to analyze the chatter and provide counsel and are pleased to be packaging this all in a branded service that will help clients converse in a human voice. Stay tuned for more Micro Persuasion services in the months ahead!

UPDATED: ClickZ has further information

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Comments

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Excellent. And congrats!

Congratulations Steve! Let us know how your international campaigns come along :-)

Wow Steve, this is great. Thanks for blazing the trail for communications professionals who know the importance of blogs and are trying to make an impact at their companies.

Congratulations!! Your firm's approach, and public commitment to "doing it right" is a much better example for companies trying to figure out the blogosphere than some of the other examples we've been reading about this week. Do you want fries with that soda?

Practicing what you preach. Congratulations on turning the blog into a full-fledged service. As you well know, it is addressing a huge void in the marketplace.

Aha! Remember i complained (mildly) about all the blog talk at MP a while back? Well now the light dawns....

Good luck steve, it's no doubt a lucrative biz and you're well positioned cash in on it...

Nick

Congrats, and didn't we have this discussion a few weeks back ...

Congrats Steve - you are a trailblazer. Best of luck on the new service!


Bravo, Rubel! As the French say "It's all about ECOUTE."

Congrats! Someday, the phrase "the father of Blogging Relations" will always be attached to your name.

Outstanding! Great opportunity for you, and smart thinking by your team! Go for it!

first of all, congratulations.
But I sometimes feel uneasy with the term of micropersuasion
because it's been a long time since PR as a discipline has moved from
the "persuasive" perspective to the "relationship" paradigm.
So I would rather define a new venue of PR which has been observed in
this blogosphere as "microrelations."

Congratulations, Steve. From reading the press release, it's especially good to see that you've positioned the new service as an issues management offering. It's about the communication, not the channel.

I wish you every success, for you and your firm. And your clients, of course ;)

Fab, Steve!

Again, you are my BLOG-MODEL!!!

Cheers!

Congratulations, Steve. This is a great thing for the PR industry as they have to wake up for the reality. I made it news in the Japanese ad/marketing industry.
http://adinnovator.typepad.com/ad_innovator/2005/02/nyprprmicro_per.html
(Sorry it's all in Japanese)

Ko

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